Business Intelligence Publisher Enterprise Report Delivery In Excel Output Format Is Failing In BI Publisher When Bursting Output (Doc ID 1636269.1)

Last updated on AUGUST 07, 2017

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.7.0 to 11.1.1.7.x [Release 11.1]
Information in this document applies to any platform.

Symptoms

Business Intelligence Enterprise 11.1.1.7.x, Java API Delivery Services issues

 

 


BI Publisher Bursting report output delivery fails with the following error:

Output failed.
[INSTANCE_ID=xyz] [SUBJOB_ID=22000]
Document generation failed
[INSTANCE_ID=xyz] [OUTPUT_ID=18000][ReportProcessor]Error rendering documentoracle.xdo.servlet.scheduler.ProcessingException: [ReportProcessor]Error rendering document
at oracle.xdo.enterpriseScheduler.bursting.BurstingReportProcessor.renderReport(BurstingReportProcessor.java:447)
at oracle.xdo.enterpriseScheduler.bursting.BurstingReportProcessor.onMessage(BurstingReportProcessor.java:127)
at oracle.xdo.enterpriseScheduler.util.Checkpoint


The issue can be reproduced at will with the following steps:
1. Define bursting query.
2. Set the report properties.
3. Submit the job and it fails with the above shown error.

The following business impact results:
Unable to generate bursting reports required for Business. This impacts business transactions.

Cause

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