Why does View Documents Not Return Anything From MES System (Doc ID 1639591.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Why is the Email Center Administration > Intents page not able to pull and display any documents as described below.

1. Email Center Administrator >Administration> Intents
2. Select "Intent Career Break" Click on view document it does not pull document.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms