Sales Quote Is Not Populating The Item Cost Correctly
(Doc ID 1639635.1)
Last updated on JULY 19, 2021
Applies to:
Oracle Order Management - Version 12.1.2 to 12.1.2 [Release 12.1]Information in this document applies to any platform.
OEXOEORD - Quotes
Symptoms
On : 12.1.3 version, Quoting & Negotiation
ACTUAL BEHAVIOR
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Sales quote is not populating the item unit cost at the line level without currency conversion.
At the same time for some of the items it is populating the item cost correctly with currency conversion. Selling price is populated correctly after the currency conversion but the unit price is not populated with currency conversion only for Line #1 but for Line#2 and #3 the unit cost is populated with currency conversion
EXPECTED BEHAVIOR
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Selling price is populated correctly after the currency conversion but the unit price is not populated with currency conversion only for Line #1 but for Line#2 and #3 the unit cost is populated with currency conversion
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Negotiation > Quote > Currency 'EUR' > Quote #: 51000NNN
3. Enter 3 lines with the items:
- line 1.1. > Ordered Item CXXXXXX > Unit Cost = $4.94
- line 2.1 > Ordered Item GXXXXXX > Unit Cost = $8.43
- line 3.1 > Ordered Item GXXXXXXX > Unit Cost = $8.87
4. Selling price is populated correctly after the currency conversion but the unit price is not
populated with currency conversion only for Line #1 but for Line#2 and 3 the unit cost is
populated with currency conversion
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |