Duplicate Notifications while Working with Vacation Rules and Approval Management
(Doc ID 1641495.1)
Last updated on JULY 08, 2024
Applies to:
Oracle Approvals Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On R12.1.3:
Duplicate notifications appear when working with Vacation rules & AME.
Steps to Reproduce:
- Set up Vacation rules for BBB
- All Item Type, All notifications reassigned to AAA with Transfer Notification Ownership
- AME: Transaction type = Oracle Self Service Human Resources, Rule name = SSHR Rule for at most 10 approvers in Supervisor chain
Approval cycle:
1/ XXX creates an SIT.
In the Review Page, see the following list of approvers (All HR People approver type and Approver Category):
1. AAA
2. BBB
3. CCC
4. DDD
5. EEE
2/ Submit the absence to approval
3/ AAA receives a first notification and approves
4/ AAA receives a second notification (Transfer from BBB as per the vacation rules). AAA approves again
5/ AAA receives a third notification ((Transfer from BBB). AAA approves again
6/ CCC receives a notification
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |