LOA Final Notification, Error's: ORA-20160: Encountered an error while getting the ORACLE user account for your concurrent request. (Doc ID 1644291.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Assignment,Term,Pay,ChgMgr,LOA

When attempting to , submit an absence request, the final notification to the initiator fails with the following error:

The changes were not applied because ORA-20160: Encountered an error while getting the ORACLE user account for your concurrent request.
Contact your system administrator. ORA-06512: at "APPS.ALR_PAY_ELEMENT__801_53341_IAR", line 3
ORA-04088: error during execution of trigger 'APPS.ALR_PAY_ELEMENT__801_53341_IAR



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. First notification to first approver:
2. Once approved by first approver FYI is sent to initiator:
3. Once final approver approves the Absence, FYI notifications are generated to HR Coordinators
  > HR FYI 1:
  > HR FYI 2:
4. Final notification to initiator errors.


Cause

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