E-Business Centre Form Crashes On Opening With FRM-92101 Error
(Doc ID 1662355.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle TeleSales - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Core
We are trying to access the EBusiness Center form through the 'Telesales Agent' responsibility. However every time we try to open the Form, the Form errors with ,
the following error :
ERROR
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FRM-92101 Forms Server failure error:FRM-92101: There was a failure in the Forms Server during Startup.
This could happen due to invalid configuration. Please look into the web server log file for details. As a result, we are unable to access the E-Business Center form.
STEPS
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The issue can be reproduced at will with the following steps:
1. 'Telesales Agent' responsibility
2. Click on ebusiness center
3. Error appears
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |