My Oracle Support Banner

POAPPRV: PO Notification Total Does Not Equal The PO Header Total In The Buyer Work Center (BWC) (Doc ID 1665621.1)

Last updated on JULY 26, 2024

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Observed Behavior:
The Document Total on a Purchase Order (PO) approval notification is not equal to the Document Total shown in the Buyer Work Center (BWC).

Expected Behavior:
The Document Total on the approval notification should be equal to the Document Total shown in the BWC.

Steps
1. Raise and submit a PO for approval from the Buyer Work Centre (BWC).
2. The document total in the subject line of the notification is not equal to the Document Total shown in the BWC.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.