Rate Inquiry (RIQ) Result Screen Icons for "Optimal Rate", "Preferred Rate" Do Not Display (Doc ID 1666826.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.0 to 6.3.5 [Release 6 to 6.3]
Information in this document applies to any platform.

Symptoms

In RIQ results screen icons for "Optimal Rate", "Preferred rate" etc do not show up when accessing OTM instance behind reverse proxy because OTM seems to be inserting extra string of the instance name in the url. After disabling reverse proxy it works fine. It seems after enabling reverse proxy it is pointing to wrong location for images in RIQ result screen.

Cause

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