My Oracle Support Banner

Rate Inquiry (RIQ) Result Screen Icons for "Optimal Rate", "Preferred Rate" Do Not Display (Doc ID 1666826.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.0 to 6.3.5 [Release 6 to 6.3]
Information in this document applies to any platform.

Symptoms

In RIQ results screen icons for "Optimal Rate", "Preferred rate" etc do not show up when accessing OTM instance behind reverse proxy because OTM seems to be inserting extra string of the instance name in the url. After disabling reverse proxy it works fine. It seems after enabling reverse proxy it is pointing to wrong location for images in RIQ result screen.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.