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Transactions Workbench: Receipt Applied to a Transaction has been Reversed, but the Balance Due is Not Reverted Back to Original Amount (Doc ID 1668103.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Reversed a Receipt on a Transaction, but the balance due is not reverted to the original amount.

*ar_df_detect_pkg.sql doesn't find any data issue.


Responsibility:  Receivables
Navigation:  Transactions > Transactions

  Balance Due:
    Line :       0.00
    Tax  : 500,000.00
    Total: 500,000.00



Navigation:  Transactions > Transactions
Click on Details

                    Line          Tax         Total
  Original  5,000,000.00   500,000.00  5,500,000.00
  Balance           0.00   500,000.00    500,000.00

Cause

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In this Document
Symptoms
Cause
Solution
References


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