Transactions Workbench: Receipt Applied to a Transaction has been Reversed, but the Balance Due is Not Reverted Back to Original Amount
(Doc ID 1668103.1)
Last updated on SEPTEMBER 07, 2023
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Reversed a Receipt on a Transaction, but the balance due is not reverted to the original amount.
*ar_df_detect_pkg.sql doesn't find any data issue.
Responsibility: Receivables
Navigation: Transactions > Transactions
Balance Due: Line : 0.00 Tax : 500,000.00 Total: 500,000.00
Navigation: Transactions > Transactions
Click on Details
Line Tax Total Original 5,000,000.00 500,000.00 5,500,000.00 Balance 0.00 500,000.00 500,000.00
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |