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Reconciled Payment Not Available For Unreconciliation shows Error FRM-40350: Query caused no records to be retrieved. (Doc ID 1669261.1)

Last updated on JULY 31, 2024

Applies to:

Oracle Cash Management - Version 12.1.1 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Reconciled Payment not available for Unreconciliation

Reconciled Bank Statement Lines to Payments are not available for un-reconciliation. 
A statement line was reconciled.  However, the transactions have disappeared from the list of reconciled transactions for the line, but the summary is still showing a reconciled amount.
 
STEPS
-----------------------
1. Load Bank Statement .
2. Reconcile Bank Statement.
3. Query Bank Statement and go to the Lines.
4. Try to Unreconcile and the Form Shows the Errors.

FRM-40350 Query caused no records to be retrieved.

Cause

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In this Document
Symptoms
Cause
Solution
References


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