AME EAM Workflow Displays WF_ADHOC User Instead Of Real Approver

(Doc ID 1670209.1)

Last updated on AUGUST 31, 2015

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On EAM - Enterprise Asset Management, 12.1.3 version, Work Order Approval

ACTUAL BEHAVIOR
----------------------
Action History for a Work Order release notification is showing from = WF_ADHOC instead of the name of the actual person who approved the work order release request.

 

EXPECTED BEHAVIOR
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Expect that the correct name of the person who approved is shown instead of =WF_ADHOC

STEPS
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The issue can be reproduced at will with the following steps:
1. Create WO for release approval
2. After approval of notification check the approval history details
3. Action History for a Work Order release notification is showing from WF_ADHOC<id> instead of the name of the actual person



Cause

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