POXAPAPC: Incorrect Hierarchy In Approval Path Field After Updating Default Hierarchy On The Document Types Form (Doc ID 1673695.1)

Last updated on JULY 05, 2021

Applies to:

Symptoms

On : 12.1.3 version, Approvals - Req, PO

Observed Behaviour
After changing the Default Hierarchy for document type Purchase Order. when submitting an old document for re-approval the previous hierarchy appears in the Approval Path field on the approval submission form.

Expected Behaviour
After changing the Default Hierarchy for document type Purchase Order. when submitting an old document for re-approval the new default hierarchy appears in the Approval Path field on the approval submission form.

Steps:
1. Raise and submit a document under Hierarchy 'A'
2. Change the default hierarchy on the Document Types form to 'B'
3. Resubmit the document raised in step 1 and find that hierarchy 'A' defaults in to the Approval Path field

Cause

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