Getting Zero Weight And Volume When Creating Order Through Integration. (Doc ID 1673701.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.3.2 to 6.3.5 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When creating an Order Release via integration, the Line data is provided with Packaged Count and Packaged Item. The Packaged Item has a Weight defined on it, however the calculated ship unit is being created with 0 weight.

Cause

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