"InvoiceMatch timed out waiting for INVOICE" Exception Attempting to Match Child Invoices from Parent Invoice (Doc ID 1673879.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.3.2 to 6.3.5 [Release 6.3]
Information in this document applies to any platform.

Symptoms

We performing auto match on child invoices via an agent on an invoice, the following exception is seen and OTM is only matching one child invoice in that parent invoice

ERROR
-----------------------
InvoiceMatch timed out waiting for INVOICE: DOMAIN.INVOICE_ID. The object is held by Activity: InvoiceMatch

  at sun.reflect.GeneratedConstructorAccessor895.newInstance(Unknown Source)
  at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
  at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
  at glog.util.exception.GLException.factory(GLException.java:460)
  at glog.util.exception.GLException.factory(GLException.java:436)
  at glog.util.exception.GLException.factory(GLException.java:432)
  at glog.util.exception.GLException.factory(GLException.java:420)
  at glog.server.synch.object.ObjectLock.lock(ObjectLock.java:258)
  at glog.server.synch.object.ObjectLock.lock(ObjectLock.java:231)
  at glog.server.synch.object.ObjectLock.lock(ObjectLock.java:219)
  at glog.business.invoice.InvoiceServerUtility.examineAndSetParentInvoiceMatchStatus(InvoiceServerUtility.java:502)
  at glog.business.invoice.InvoiceServerUtility.examineAndSetParentInvoiceMatchStatus(InvoiceServerUtility.java:445)
  at glog.business.invoice.InvoiceUpdateSessionBean.matchInvoice(InvoiceUpdateSessionBean.java:6077)
  at glog.business.invoice.InvoiceUpdateSessionServerSideEJBWrapper.matchInvoice(InvoiceUpdateSessionServerSideEJBWrapper.java:2654)
  at glog.business.invoice.InvoiceUpdateSessionHome_d7thm7_EOImpl.__WL_invoke(Unknown Source)
  at weblogic.

Cause

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