Missing Agent Events For Agent Type GTM Party And Agent Type GTM Party Registration (Doc ID 1674707.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

No Agent Events are available for Agent Types: GTM Party and GTM Party Restriction

To validate the issue please follow these steps:
1. navigate to Business process Automation >Agents & Milestones>Automation Agent. Click the Automation Agent sub menu to bring up the search screen.
2. Click New
3. Select Agent Type of GTM Party or GTM Party Registration
4. In Agent Events, click f to find the events for the Agent Type
5. No events returned. The events are missing. There should be a list of available events for both GTM Party and GTM Party Registration.

EXPECTED BEHAVIOR
-----------------------
Should be able to see the following Events:

GTM PARTY - AD HOC NOTIFY CONTACT - (AGENT)
GTM PARTY - CHANGE EXTERNAL STATUS
GTM PARTY - CREATED
GTM PARTY - MODIFIED
GTM PARTY - NOTIFY CONTACT - (AGENT)
GTM PARTY - REMOVED
GTM PARTY - RESTRICTED PARTY SCREENING
GTM PARTY - SCREEN RESTRICTED PARTIES - PARTY (AGE
GTM PARTY - SEND INTEGRATION - (AGENT)
GTM PARTY - SEND INTERFACE
GTM PARTY - SET INTERNAL STATUS - (AGENT)
GTM PARTY - SET STATUS - (AGENT)
GTM PARTY - STATUS CHANGED
GTM PARTY - VIEW RELATED RULES
GTM PARTY - VIEW SCREENED RESULTS

Cause

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