Approver Name In Work Confirmation Approver Notification Is Empty
(Doc ID 1679112.1)
Last updated on MAY 16, 2023
Applies to:
Oracle iSupplier Portal - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version,
ACTUAL BEHAVIOR
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Approver name in work confirmation approver notification is empty
EXPECTED BEHAVIOR
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Expect approver name correctly filled
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to application
2. Create complex service order
3. Supplier submitts a WC against the complex service order
4. Approval notification is routed to the buyer for approval.
5. Open notification and notice approver name is empty
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |