Notify Contact Agent Actoin Failing with NullPointerException When Assigned to Custom Stylesheet Profile (Doc ID 1679887.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.

Symptoms

A custom Stylesheet Profile is assigned to a Notify Contact Agent action. When this Agent Action is triggered, it fails with the following exception:

java.lang.NullPointerException
at glog.webserver.util.XalanProcessor.transformDocument(XalanProcessor.java:153)
at glog.webserver.util.XalanProcessor.saxProcess(XalanProcessor.java:103)
at glog.webserver.util.XercesXMLHelper.translate(XercesXMLHelper.java:133)
at glog.server.workflow.notify.impl.XslTransformer.transform(XslTransformer.java:56)
at glog.server.workflow.notify.impl.XslTransformer.transform(XslTransformer.java:30)
at glog.server.workflow.notify.RouterWithTransformation.routeNonConsolidated(RouterWithTransformation.java:81)
at glog.server.workflow.notify.RouterWithTransformation.route(RouterWithTransformation.java:30)
at glog.server.workflow.notify.NotifyBundle.send(NotifyBundle.java:84)
at glog.server.workflow.notify.Notify.send(Notify.java:108)
at glog.server.workflow.notify.Notify.send(Notify.java:99)
at glog.server.agent.utility.AbstractNotify.execute(AbstractNotify.java:73)
at glog.server.agent.ActionWorkflow.execute(ActionWorkflow.java:49)
at glog.server.workflow.WorkflowSessionBean.execute(WorkflowSessionBean.java:64)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper.execute(WorkflowSessionServerSideEJBWrapper.java:38)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.execute(WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.java:206)
at glog.server.workflow.WorkflowManager.execute(WorkflowManager.java:352)
at glog.server.workflow.Trigger.trigger(Trigger.java:122)
at glog.util.event.MemoryEventQueueRunnable.processEvent(MemoryEventQueueRunnable.java:146)
at glog.util.event.MemoryEventQueueRunnable.run(MemoryEventQueueRunnable.java:98)
at glog.util.event.EventThread.run(EventThread.java:86)
at java.lang.Thread.run(Thread.java:619)

Cause

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