Clicking On A Course Evaluation Icon For A Class In Status "Pending Evaluation" Errors With java.lang.NullPointerException:oracle.apps.ota.player.webui.PlayerCO.getTracking (Doc ID 1680766.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On Applications 12.1.6
When a learner is attempting to click on the Course Evaluation icon for a class in status "Pending Evaluation", the following error occurs.

-- Error
 Exception Details
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:620)
at ...
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.ota.player.webui.PlayerCO.getTracking(PlayerCO.java:819)
at oracle.apps.ota.player.webui.PlayerCO.resumeAttempt(PlayerCO.java:800)


 -- Steps
The issue can be reproduced at will with the following steps.
1. Learner user logs into application
2. Enrollments region
3. Click on the Course Evaluation icon for a class in status "Pending Evaluation"

Cause

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