Statutory Payments Values Are Missing From P60 Form for Employees With Statutory Absences After Running P60 Processes (Doc ID 1681905.1)

Last updated on JULY 25, 2023

Applies to:

Symptoms

Problem Statement:

After running P60 processes, when reviewing the P60 form for employees that have received statutory payments in the relevant tax year it has been observed that the amounts paid are not reflected on their details.



The issue can be reproduced at will with the following steps:

1. Under UK HRMS Manager Responsibility or equivalent.
    
2. Navigate to SSP/SMP/SAP/SPP > Person Details > query for above employee > Absence > Add absence for relevant period (for example: Start date 14-FEB-2022 <-> End date 13-NOV-2022).

3. Navigate to People > Enter and Maintain > Query for above employee > Assignment > Others > QuickPay: Run QuickPay and Quick-Prepayments for relevant months.

4. Navate to Process and Reports > Submit Processes and Reports > Single Request > Run the following:
            - 'RTI - P60 Archive Process' concurrent program
            - 'RTI - Year End P60 Report Process' concurrent program
            - 'RTI - P60 Status' concurrent program
            
5. Navigate to P60 Manager > query for above assignment > Action > View Report.

6. Review and observe that statutory payments values are missing.

Changes

Cause

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