Approve/Reject Buttons are Missing When Checked from EMail Approval Notification for iExpenses (Doc ID 1682714.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approval Workflow & Builder Issues

ACTUAL BEHAVIOR
---------------
Approve/Reject Button is missing on the email notifications that was sent to the approver from an IExpense Claimant

EXPECTED BEHAVIOR
-----------------------
Approvers should be able to approve ERs from Email.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit an ER for approval
2. Open the email notification received for approval

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve ERs from mail. As a workaround, they have to access worklst

Cause

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