Why Does Collections Show The Full Payment Amount As Unapplied Although Only Small Amount Remains Unapplied? (Doc ID 1683115.1)

Last updated on MAY 21, 2024

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Why Does Collections Show The Full Payment Amount As Unapplied Although Only Small Amount Remains Unapplied?

This is a conflict between the receipt status shown on the history tab in IEXRCALL form versus status in Receivables.

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