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Running Automatic Receipts and Unable to Pick Up Transaction Invoice Again After a Credit Card Authorization Error is Resolved (Doc ID 1683116.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

Attempting to run the Automatic Receipts program again, after the credit card authorization error is resolved, and the system does not pick up the transaction invoice.

Steps to Reproduce:
Responsibility:  Receivables Manager
Navigation:  Receipts > Automatic Receipts
1. Run Automatic Receipts and picked up invoice firstly
2. 'Failure in Authorization' error being encountered when running Automatic Receipts Batch Approval
3. Resolved above error. And then run Automatic Receipts again
4. Unable to pick up Invoice, due to failure to release the invoice

Cause

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In this Document
Symptoms
Cause
Solution
References


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