-E4:R12.1: New Cards Not Activated Automatically By MC CDF3 Transaction Loader And Validation Prog (Doc ID 1684504.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.
APXMCCDF3 module: MasterCard CDF3 Transaction Loader and Validation Program
Assigned
Not Activated
Card Member Name
Employee Name

Symptoms

APXMCCDF3 module: MasterCard CDF3 Transaction Loader and Validation Program is 'Assigning' some cards to employees but not Activating the cards. When viewed through the Payables credit card form the employe's name does not appear either.

Steps to Recreate
---------------------
1) Submit a APXMCCDF3 module: MasterCard CDF3 Transaction Loader and Validation Program concurrent request
2) Navigate to SSWA form Credit Card=>New Accounts.
3) Search for Card Program "Citi Card Program" (for example) for status "Active" returns 4 rows. None of these rows correspond to the target employee (Jamie Frost example) or card (xx4444 example)
4) Search for Card Program "Citi Card Program" for status "Assigned returns 3 including one for Jamie Frost, employee number 12345 that ends in 4444.
5) Navigate in Payables Manger to the Credit Cards form.
6) Query card number ending in 4444 and see that Card Member Name is NULL as is Employee Name for card ending in 4444.

Expected Behavior
--------------------------
1) The APXMCCDF3 module: MasterCard CDF3 Transaction Loader and Validation Program concurrent request should have created the card number ending in 4444, assigned it to employee Lorena Vernon and Activated the card in a single step.

Cause

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