Service Contracts Authoring: Cannot Update Contracts In Entered Status

(Doc ID 174373.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Service Contracts - Version 11.5.9 and later
Information in this document applies to any platform.
FORM:OKSAUDET.FMB - Service Contracts Authoring

Symptoms

Wanting to update a contract of the type "Warranty and Extended Warranty" in the Service Contracts authoring form.
Wanting to update a contract of the type "Service Agreement" in the Service Contracts authoring form.
The contract is in 'Entered' or 'QA Hold' status, but it cannot be updated.
The contract is in another status, possibly a custom one, but it cannot be updated.

Cause

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