Cannot Update Service Contracts in Entered Status
(Doc ID 174373.1)
Last updated on SEPTEMBER 20, 2023
Applies to:
Oracle Service Contracts - Version 11.5.10.2 and laterInformation in this document applies to any platform.
FORM:OKSAUDET.FMB - Service Contracts Authoring
Symptoms
Wanting to update a contract of the type "Warranty and Extended Warranty" in the Service Contracts authoring form.
Wanting to update a contract of the type "Service Agreement" in the Service Contracts authoring form.
The contract is in 'Entered' or 'QA Hold' status, but it cannot be updated.
The contract is in another status, possibly a custom one, but it cannot be updated.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |