My Oracle Support Banner

Cannot Update Service Contracts in Entered Status (Doc ID 174373.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.
FORM:OKSAUDET.FMB - Service Contracts Authoring

Symptoms

Wanting to update a contract of the type "Warranty and Extended Warranty" in the Service Contracts authoring form.
Wanting to update a contract of the type "Service Agreement" in the Service Contracts authoring form.
The contract is in 'Entered' or 'QA Hold' status, but it cannot be updated.
The contract is in another status, possibly a custom one, but it cannot be updated.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.