OTL - Select SUBMIT for the SS Timecard and Receive Error Message about Element Link (Doc ID 179780.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Time and Labor - Version 11.5.10 to 12.2.1 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

 Self Service Timecard - SUBMIT timecard and receive error about Element Link

ERROR: Element link does not exist for the duration of the entry. CAUSE: The link has been purged or date effectively deleted ACTION:Check the effective start and end dates on the link definitions for this element.

Changes

 1- Responsibility US OTL Application Developer To check which Alternate Name Set the employee is associated with: Preferences > People Tab Search for the employee. Select the employee. The list of preferences associated with the employee displays. Scroll thru the list of Preferences Granted to find the Preference Name: Self-Service timecard alternate name set defined for a user. Select the Value Box to display the name of the Alternate Name Set.

2- Responsibility US OTL Application Developer To find the elements included in the Alternate Name Set. Alternate Name - query the Alternate Name Set which employee is eligible for. Look at the Value column. This is the name of the Element(s) displayed on the timecard.

3- Check the link criteria. Responsibility US Super HRMS Manager Total Compensation > Basic > Link Query each of the elements from the Alternate Name Set. Review the criteria established for the elements. Review the Start and End date for the Link to ensure the link is still valid.

4- Check the Employee meets the link criteria. Responsibility US Super HRMS Manager People> Enter and Maintain Query the employee.

Cause

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