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Contact Roles Added to OKC_CONTACT_ROLE Lookup Code Not in LOV (Doc ID 188531.1)

Last updated on SEPTEMBER 02, 2023

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

You have added additional values to the Contact Role lookup and are trying to add a new contact but your newly defined value does not show up on the Contact Roles list of values when you use the following navigation.

  Service Contracts authoring form > Summary tab > Parties tab > Contacts

Changes

You have created your own Contact Role.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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