R12: Unable to Update Supplier Address After Upgrade - Error: Address name is already in use (Doc ID 1903692.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Payables - Version 12.0.0 to 12.2.3 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to update a supplier address the following error occurs:

Address name is already in use

Steps to reproduce:
1. Payables> Suppliers > Entry
2. Query Supplier data
3. Update Supplier data
4. Click Update button in Address Book window
5. Try to update the address book data.

The issue has the following business impact:
Due to this issue, users cannot update the existing address

Cause

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