iReceivables: View Account Details and Clicking on the Amount for All Locations Produces an Error - java.lang.NullPointerException
(Doc ID 1905274.1)
Last updated on MAY 20, 2024
Applies to:
Oracle iReceivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Account Details
Attempting to view Account Details for All Locations and receive the following error:
ERROR ----------------------- ## Detail 0 ## java.lang.NullPointerException at java.util.Hashtable.put(Hashtable.java:514) at oracle.apps.fnd.framework.webui.OAPageContextImpl.putSessionValue(OAPageContextImpl.java:1464) at oracle.apps.ar.irec.framework.webui.IROAControllerImpl.adjustValueInSessionLocal(IROAControllerImpl.java:836) at oracle.apps.ar.irec.framework.webui.IROAControllerImpl.setActiveOrgId(IROAControllerImpl.java:901) at oracle.apps.ar.irec.accountDetails.webui.SearchRegionCO.processRequest(SearchRegionCO.java:91)
Steps to Reproduce: Responsibility: iReceivables Navigation: Account Details Click on All Locations > Account Summary > Account/Overdue Receivables Error occurs
Navigating to individual Operating Units (OUs) and use the same navigation shows the transactions.
Some Observations : Case 1: Tier : Internal Tier Responsibility : iReceivables 2.0 Internal Responsibility Getting Java Exception error
Due to this issue, users cannot view details for their Account under all organizations, and can view only by organization. This is very time consuming, since some have 80+ OUs.
Cause
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