Inactivate Item With No Onhand or Transactions Gives Error: INV_DELIVER_CANNOT_UPDATE "On Hand quantity exists or there are open Deliver transactions" (Doc ID 1909645.1)

Last updated on OCTOBER 05, 2016

Applies to:

Oracle Product Hub - Version 11.5.10.2 and later
Oracle Item Master - Version 11.5.10.0 and later
Oracle Inventory Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Cannot inactivate item due to error but the item has no quantity or open deliveries.

ERROR

EXPECTED BEHAVIOR
Expect item to disable.

STEPS
1. Create item.
2. Receive quantity and place orders.
3. Process all orders.
4. Remove all quantity.
5. Attempt to deactivate item.
6. Receive error.

Cause

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