APP-PO-14160 Error When Attempting To Cancel Purchase Orders (Doc ID 1912083.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Grants Accounting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Encountering APP-PO-14160 errors ("Document action not completed successfully", "You attempted to perform a document action that is incompatible with the document status") when atempting to cancel numerous (but not all) purchase order lines. The errors in the FND log  seem to point to problems with encumbranc, but were setup as advisory budgetary controls only.

The error happens for all POs that have a partial receipt/billed quantity, with some qty due yet, if the PO has not been received against yet, then it will cancel with no problem

The error occurs under the following steps in PO:

Purchasing Super User > Purchase Orders > Purchase Order Summary

Query a Standard PO that has lines partially received and billed (i.e. there should be some quantity due yet)

Navigate to line level

Tools > Control > Cancel PO Line

Uncheck Cancel Requisitions box

Leave "use document GL date" box checked

Click OK

Say yes to "are you sure you want to cancel" message

After a few seconds, AP-PO-14160 error message is returned

PO line is not cancelled

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms