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UPK: 12.1 Pinging Of Knowledge Center Server Failed or Impersonation Error During Title Import (Doc ID 1914059.1)

Last updated on JULY 12, 2023

Applies to:

User Productivity Kit - Version 12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.0.0 version, Knowledge Center when attempting to Publish content the following error occurs:

ERROR
-----------------------

"Pinging of Knowledge Center Server Failed.

 

OR, when attempting to Import a title through Manager > Titles  the following error occurs:

Impersonation Failed!



Cause

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In this Document
Symptoms
Cause
Solution
References


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