UPK: 12.1 Pinging Of Knowledge Center Server Failed or Impersonation Error During Title Import

(Doc ID 1914059.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

User Productivity Kit - Version 12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.0.0 version, Knowledge Center when attempting to Publish content the following error occurs:

ERROR
-----------------------

"Pinging of Knowledge Center Server Failed.

 

OR, when attempting to Import a title through Manager > Titles  the following error occurs:

Impersonation Failed!



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms