Simple Ready To Ship Is Creating Order Release With Incorrect Ship Unit Weight/Volume
(Doc ID 1915607.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.3.3 to 6.3.5 [Release 6.3]Information in this document applies to any platform.
Symptoms
When multiple lines from an order base are being selected and the action Simple Ready to Ship is being used, the Total Gross Weight and the Total Gross Volume are being calculated as the Total Gross Weight and the Total Gross Volume input by the user multiplied by the number of the selected lines. The Transport Handling Unit field from the Order Release (Ship Unit tab) is not populated.
The issue can be reproduced with the following steps:
1. Create an Order Base
2. Select Multiple Lines from the Order Base to Release, go to Actions, Simple Ready to Ship
3. Enter Total Weight and Total Volume and the Ship Quantity for 3 of the Lines and click on Save
4. After the Release is created, Click on Edit
5. Go to Ship Unit tab and verify the values for Total Gross Weight and Total Gross Volume
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |