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Copy Sales Order But New Copied Order Number Did Not Display Even Though Selected 'Display New Order After Copy’ Checkbox (Doc ID 1916692.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Order Management - Version 12.1.0 and later
Information in this document applies to any platform.
OEXOEORD - Sales Order Form

Symptoms

On : 12.1.0 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Try to copy sales order via order organizer, Check the ‘Display New Order After Copy’ checkbox, but copied order did not display


EXPECTED BEHAVIOR
-----------------------
Copied order can be displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. order organizer > query sales order
2. Actions > Copy
3. Check the ‘Display New Order After Copy’ checkbox
4. Click OK button
5. Copied sales order not displayed

Cause

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In this Document
Symptoms
Cause
Solution
References


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