My Oracle Support Banner

R12 PBWC Allows Purchase Order to be Submitted for Approval Multiple Times Resulting in Multiple Workflows being Triggered with Multiple Notifications (Doc ID 1922239.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Purchasing - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

The Purchasing Buyer Work Center (PBWC) allows user to submit Purchasing documents (PO, BPA, CPA) for approval more than one time. This results in multiple PO approval workflows getting triggered and duplicate notifications being received.

The issue can be reproduced at will with the following steps:

  1. Navigate to Buyer Work Center > Orders
  2. Select 'Create Purchase Order' and select Go
  3. Enter Header and Lines details
  4. Click Submit
  5. Re-click Submit
  6. 2 PO approval workflows will be launched

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.