My Oracle Support Banner

Sales Order Lines Are Closed But Not Populating Into RA_INTERFACE_LINES_ALL (Doc ID 1922770.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Finance & Accounting

ACTUAL BEHAVIOR
Some Sales Orders are closed, but order lines have not been interfaced to AR and workflow has been purged.

EXPECTED BEHAVIOR
Expect to find records in the AR interface or Invoices for all closed order lines and orders.

STEPS
The issue cannot be reproduced at will.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.