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Sales Order Lines Are Closed But Not Populating Into RA_INTERFACE_LINES_ALL (Doc ID 1922770.1)

Last updated on SEPTEMBER 04, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Finance & Accounting

ACTUAL BEHAVIOR
Some Sales Orders are closed, but order lines have not been interfaced to AR and workflow has been purged.

EXPECTED BEHAVIOR
Expect to find records in the AR interface or Invoices for all closed order lines and orders.

STEPS
The issue cannot be reproduced at will.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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