Territory - Export For WebADI Is Not Working After Patch (Doc ID 1924715.1)

Last updated on SEPTEMBER 23, 2017

Applies to:

Oracle Territory Management - Version 12.1.3 and later
Information in this document applies to any platform.
Checked for relevance on 23-SEPT-2017

Symptoms

Territory - Export for WebADI is not working after patch

Click export icon, it throws the following error:

The following error has occurred
Exception Name: java.lang.ArrayIndexOutOfBoundsException - 1
Log File Bookmark: 178257

The functionality was working on Friday in UAT instance.

During the weekend, applied two patches and the functionality is broken now.

1) Patch  19002385: JTY_1001_DENORM_DEA_VALUES NOT ALWAYS POPULATED WHEN USING WEB ADI . This patch was applied for the Sev1 SR

2) Patch  18789889: Create In Spreadsheet, Error Is Shown: Java.Lang.Arrayindexoutofboundsexception

Suspect that the Patch 18789889 broke the territory export functionality.

Can you please check and let us what is the remedy?

Cause

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