iProcurement Users Are Not Able To Cancel, Update Qty, or Update Request Date On The Internal Requisitions Associated to Internal Sales Order (Doc ID 1925536.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Symptoms

Internal Requisition Change request through Tools menu gets error in the iProcurement page when trying to change the Quantity or Need-By Date on the Internal Requisition associated to an Internal Sales Order. The change can be done successfully from within Order Management on the Internal Sales Order, and that change is reflected in the Internal Requisition. But the change cannot be done from Purchasing/iProcurement because of these errors.

ERROR
1. Row 1 Quantity - Changes are not allowed
2. Row 1 Error - Changes are not allowed

STEPS TO REPRODUCE
1. Navigate to Purchasing or iProcurement
2. Query for the Internal Requisition ####### Line 1
3. Use the Tools menu to request changes to the Internal requisition in Purchasing (or click the Change button in iProcurement)
4. In the iProcurement page that opens, specify the new Quantity and/or new Need-By Date and reason.
5. Click Submit
- get the errors

IMPACT
Users are not able to submit changes on the Internal Requisition to take effect on the requisition as well as the internal sales order.

Cause

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