oracle.apps.jtf.base.resources.FrameworkException While Accessing Newly Created Minisites (Doc ID 1925942.1)

Last updated on JULY 07, 2016

Applies to:

Oracle iStore - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

The following error is seen accessing the iStore customer UI (storefront):
 

ERROR
-----------------------
Application Error
The application is currently not available or an unexpected error has occurred. Please try again later.
If this message persists, please contact the system administrator.

Page Source displays the following exception:

Stack:
oracle.apps.jtf.base.resources.FrameworkException
at _ibeCZzpHome._jspService(_ibeCZzpHome.java:519)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.ibe.util.IBEReleaseResFilter.doFilter(IBEReleaseResFilter.java:42)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)

 

IBE_GUEST_<nn>.log shows:

7:51:26:326 [ibeCZzpHeader.jsp] MOAC CHANGES START
7:51:26:332 [IBEUtil.getProfile] ORG_ID=null
7:51:26:332 [ibeCZzpHeader.jsp] profOU is null
7:51:26:333 [ibeCZzpHeader.jsp] currOU is -1; profOU is null
7:51:26:333 [ibeCZzpHeader.jsp] No org is set in profile -- MO:Operating Unit

 

 





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set Profile "MO: Operating Unit" only at custom IBE responsibilities
2. Access iStore Home Page (ibeCZzpHome.jsp)
3. See..Error

Cause

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