Application Error with errorstack for 'oracle.apps.jtf.base.resources.FrameworkException' While Accessing Newly Created Minisites in iStore
(Doc ID 1925942.1)
Last updated on JULY 11, 2022
Applies to:
Oracle iStore - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
The following error is seen accessing the iStore customer UI (storefront):
ERROR
-----------------------
Application Error
The application is currently not available or an unexpected error has occurred. Please try again later.
If this message persists, please contact the system administrator.
Page Source displays the following exception:
Stack:
oracle.apps.jtf.base.resources.FrameworkException
at _ibeCZzpHome._jspService(_ibeCZzpHome.java:519)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.ibe.util.IBEReleaseResFilter.doFilter(IBEReleaseResFilter.java:42)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)
IBE_GUEST_<nn>.log shows:
7:51:26:326 [ibeCZzpHeader.jsp] MOAC CHANGES START
7:51:26:332 [IBEUtil.getProfile] ORG_ID=null
7:51:26:332 [ibeCZzpHeader.jsp] profOU is null
7:51:26:333 [ibeCZzpHeader.jsp] currOU is -1; profOU is null
7:51:26:333 [ibeCZzpHeader.jsp] No org is set in profile -- MO:Operating Unit
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set Profile "MO: Operating Unit" only at custom IBE responsibilities
2. Access iStore Home Page (ibeCZzpHome.jsp)
3. See..Error
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |