Cancelling a Dispute in Advanced Collections Doesn't Actually Cancel the Dispute
(Doc ID 1928786.1)
Last updated on SEPTEMBER 07, 2018
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
After attempting to cancel a dispute in the Collections Agent User Interface>History Tab, the dispute is still listed in the History Tab as Pending Approval
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