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OUTXMLProfile is not Generating Notification XML When Contact is Updated (Doc ID 1930977.1)

Last updated on JANUARY 05, 2018

Applies to:

Oracle Transportation Management - Version 6.3.2 to 6.3.5 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When attempting to execute an Agent that uses a OUTXMLProfile, the notification is not generated and the following Exception can be seen in the log

ERROR
-----------------------
Exception java.lang.NoSuchMethodException: glog.integration.schema.generate.GLogXMLElement.setGtmContact(glog.integration.schema.generate.gtm.GtmContact)


STEPS
-----------------------
Create an Agent With Event: Contact Modified.
The Action is: Sent an e-mail using a Stylesheet Profile.
The Stylesheet Profile has an Out XMl Profile

When a contact is modified, there is not e-mail and there is the Exception in the log.

Cause

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