Location Contact not seen in Involved Party Contact list of Shipment
(Doc ID 1931564.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.2.5 and laterInformation in this document applies to any platform.
Symptoms
When attempting to do a search on the Involved Party Contact in the Shipment Involved Party tab, it does not show all the associated conacts
A scenario is as explained below:
01. A location - TEST LOCATION is created. A New Contact (say test contact) is also manually created and in that contact definition, the location TEST LOCATION is assigned
02. A contact with location name (ie TEST LOCATION ) is also automatically created for the location created
03. When a search is performed in the Contact Finder with location as TEST LOCATION , 2 records are shown - 1. Contact by name TEST LOCATION and also 2.
04. Navigating to Shipment - Involved Party tab and when a search is performed on Involved Party Contact - it shows only 1 record - test contact. Record for Contact TEST LOCATION is not shown
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |