Generate Shipments from Ground Schedule Agent Action is not Working (Doc ID 1931616.1)

Last updated on OCTOBER 10, 2014

Applies to:

Oracle Transportation Operational Planning - Version 6.2.7 to 6.3.5 [Release 6.2 to 6.3]
Information in this document applies to any platform.

Symptoms


When attempting to use an agent to run the action Generate Shipments from Ground Schedules upon creating the ground schedule, the following error occurs.

The shipments are not created and the following error is shown in the log file:
Error Exception Generic_Remote_Exception

The issue can be reproduced at will with the following steps:
1. Setup an agent to run the action Generate Shipments from Ground Schedules upon creating the ground schedule (Nav: Business Process Management -> Agents and Milestones -> Automation Agent).
2. Create a ground schedule (Nav: Operational Planning -> Schedule Management -> Ground Schedule).
3. Save the ground schedule and see that no shipments were generated.


Cause

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