Last updated on MARCH 08, 2017
Applies to:Oracle Customer Care - Version 12.1.1 and later
Information in this document applies to any platform.
In Contact Center > Addresses tab:
1. How all the Addresses have got the timezone field Populated?
Does that happen automatically once the Customer is loaded into the system ?
2. What is the process to assign the Time Zone to an Address (Other than manually assigning the Time Zone from Contact Center)?
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