Contact Center > Addresses Tab: How Is the Time Zone Populated
(Doc ID 1934138.1)
Last updated on AUGUST 29, 2023
Applies to:
Oracle Customer Care - Version 12.1.1 and laterInformation in this document applies to any platform.
artzmap.ldt
Goal
In Contact Center > Addresses tab:
1. How all the Addresses have got the timezone field Populated?
Does that happen automatically once the Customer is loaded into the system ?
2. What is the process to assign the Time Zone to an Address (Other than manually assigning the Time Zone from Contact Center)?
Solution
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In this Document
Goal |
Solution |