Contact Center > Addresses Tab: How Is the Time Zone Populated

(Doc ID 1934138.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Customer Care - Version 12.1.1 and later
Information in this document applies to any platform.


In Contact Center > Addresses tab:

1. How all the Addresses have got the timezone field Populated?
  Does that happen automatically once the Customer is loaded into the system ?

2. What is the process to assign the Time Zone to an Address (Other than manually assigning the Time Zone from Contact Center)?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms