Performance Issue in Processes that use Account Generator
(Doc ID 1938880.1)
Last updated on OCTOBER 06, 2023
Applies to:
Oracle Purchasing - Version 12.1.3 and laterOracle iProcurement - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 and later
Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
Performance issue occurs in any process that executes the Account Generator.
This problem can occur in Purchasing, iProcurement, Payables, Order Management, etc
The trace file may not show any slow performance.
The trace file will show a the Wait "utl_file I/O"
Example:
Elapsed times include waiting on following events:
Event waited on Times Max. Wait Total Waited
---------------------------------------- Waited ---------- ------------
row cache lock 694 0.00 0.09
library cache lock 168 0.00 0.03
library cache pin 121 0.00 0.02
gc cr grant 2-way 36 0.00 0.00
utl_file I/O 23672 0.00 0.28
gc cr block 2-way 9 0.00 0.00
Note there where 23,672 wait on utl_file I/O
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |