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Copy User Action not Working When FTI Roles are Assigned in OTM (Doc ID 1941443.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.3.3 to 6.3.6 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When attempting to copy a User that has FTI role, the following error occurs.

ERROR
-----------------------
Error
User DOMAIN.TEST_User already defined in realm GL Realm
Stack Trace
User DOMAIN.TEST_User already defined in realm GL Realm


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configuration and Administration->User Management->User Manager->Business Intelligence Role
2. Find a user with Business Intelligence Role populated
3. Actions/ Copy User
4. Enter Name TEST_User / Password
5. Finish / Error appears

Cause

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In this Document
Symptoms
Cause
Solution
References


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