Copy User Action not Working When FTI Roles are Assigned in OTM
(Doc ID 1941443.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.3.3 to 6.3.6 [Release 6.3]Information in this document applies to any platform.
Symptoms
When attempting to copy a User that has FTI role, the following error occurs.
ERROR
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Error
User DOMAIN.TEST_User already defined in realm GL Realm
Stack Trace
User DOMAIN.TEST_User already defined in realm GL Realm
STEPS
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The issue can be reproduced at will with the following steps:
1. Configuration and Administration->User Management->User Manager->Business Intelligence Role
2. Find a user with Business Intelligence Role populated
3. Actions/ Copy User
4. Enter Name TEST_User / Password
5. Finish / Error appears
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |