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Processing Life Event Error the Batch Process BENMNGLE Retrieved No Compensation Objects (Doc ID 1944778.1)

Last updated on JULY 28, 2023

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to process a life event, the following error occurs:

The batch process BENMNGLE retrieved no compensation objects based on the selection criteria specified.

This Error occurred in the procedure build_comp_object_list within the package ben_comp_object_list.

Please reconsult your selection criteria.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Go to responsibility US Super HRMS Manager.

2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.

3. Submit the Participation Process: Life Event for the employee in question.

Error occurs on the log file.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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