Service Provider on Shipment Does Not Match the Voyage Service Provider When Order is Split Across Multiple Shipments
(Doc ID 1945805.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.0 to 6.3.6 [Release 6 to 6.3]Information in this document applies to any platform.
Symptoms
When bulk planning an order, the order is split and planned onto 2 vessel shipment. However, the voyage ID associated with each shipment does not match
the service provider and rate offering associated with the shipments.
EXPECTED BEHAVIOR
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Restrict to plan shipment with only voyage's service provider.
STEPS
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The issue can be reproduced at will with the following steps:
1. Define an order to plan shipment on a voyage.
2. (M):Order Release > Order Release > Actions > Operational Planning > Create Buy Shipment > Bulk Plan - Buy.
3. Build shipment from the order on the voyage but its service provider is not the same as voyage's one.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |