How to add Fields to the Customer Interaction History spreadtables in TeleSales. (Doc ID 1945941.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Customer Interaction History - Version 12.1.1 and later
Information in this document applies to any platform.

Goal

How to add fields to the Interaction and Activities spreadtables available from TeleSales:

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms