Customer Name Attribute Can Not Be Searched By Customer Number Or A Combination Of Name%+Cust Number
(Doc ID 1946929.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle Territory Management - Version 12.2.3 and laterInformation in this document applies to any platform.
Symptoms
On 12.2.3 : Territory Management.
After Upgrading from 12.0.4 to 12.2.3 version, when updating the matching attribute Customer Name it is not possible to search using a combination of Name%+Cust Number.
The LOV for Customer Name can only be searched by name.
STEPS
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The issue can be reproduced at will with the following steps:
1. (R) Territory Management
2. Territory Tab
3. When adding a new Customer name attribute value, during the territory definition page, can query only with the name, but not with the name+number.
Changes
Upgrade from 12.0.4.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |