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Customer Name Attribute Can Not Be Searched By Customer Number Or A Combination Of Name%+Cust Number (Doc ID 1946929.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle Territory Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On 12.2.3 : Territory Management.

After Upgrading from 12.0.4 to 12.2.3 version,  when updating the matching attribute Customer Name it is not possible to search using a combination of Name%+Cust Number.

The LOV for Customer Name can only be searched by name.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) Territory Management
2. Territory Tab
3. When adding a new Customer name attribute value, during the territory definition page, can query only with the name, but not with the name+number.

Changes

 Upgrade from 12.0.4.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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