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Oexoeadj Discount Rate Does Not save in the View Adjustment Screen (Doc ID 1947474.1)

Last updated on JULY 19, 2021

Applies to:

Oracle Advanced Pricing - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
OEXOEADJ.fmb

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
---------------
Manually applied discount rate doesn't save in view adjustments screen

In view adjustments screen of a sales order, apply a manual discount with x % discount. This discount percent doesn't change once saved.

This also happens for an automatic adjustment that is applied.  If the rate is changed to another value at header level, the change does not take.   However, it works fine at line level.

EXPECTED BEHAVIOR
-----------------------
Expect the rate to change to new value entered.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super user responsibility
2. Orders, Returns
3. Sales orders
4. Create or Query a sales order
5. Line Items tab
6. Enter Item and Quantity
7. Save
8. Click 'Actions' > View Adjustments
9. In 'Adjustments' tab, select a manual modifier from the list of values > Edit 'Rate' field to apply a manual discount percentage
10.Save > change the Rate value again and save, system doesn't accept new value

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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